Information architecture for characteristics and actions

This is a good point to talk about information architecture for the things the user needs to tell us about (the characteristics) and how we show them on screen.

I go into a fair bit of detail for this one. And seemingly go off topic. But it all does relate to the screen that asks 'Have you changed or added floor areas?'

Grouping and labelling characteristics

There were too many characteristics (floor areas, air con and outdoor seating and the like) to just lump them all together. We needed to group and label them.